When I first moved into the apartment building, I had my Amazon, FedEx, and UPS orders delivered to my door because the building is relatively secure. This worked just fine. Then we were given a new manager and assistant manager.
One of their first changes was to encourage residents to use the lockers down by the lobby for package deliveries. It seemed like a good idea to me, so I signed up. Amazon delivery people generally utilized the lockers for their deliveries, but some just left the packages on the floor beside the lockers. FedEx and UPS delivery people generally continued to deliver to a resident’s door.
The apartment manager gave the leasing agent the responsibility to manage the lockers, especially when the Amazon deliveries ended up in the floor. That worked for a few months until the leasing agent quit. Then it fell onto the assistant manager to handle the lockers.
I didn’t have any problems even though things seemed to be in total disarray.
Then yesterday my recent order was delivered. According to the Amazon delivery person, my order was left in the mail room. There was a picture of it in a locker. Unfortunately, the delivery person didn’t send the code I need to open the locker. I went to Amazon Customer Service and communed with the chat line app. It’s sending me a refund for my order. I reordered my product and we’ll try again.